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By  SISO-2025
Grand Musical Star Night

Grand Musical Star Night  Venue: Carnival Cinemas, Golden Mile Tower, Singapore 199589Date: 12 July ....

Carnival Cinemas, Golden Mile Tower, Singapore 199589
  • 25 Jul
  • 2h
  • 04:00 PM
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Tentative Sharing Session

Get ready to embrace India's most trusted payment method. Join us for an exclusive event to explore ....

Novotel, Singapore 199589
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Ticket Creation: Customers submit issues via email, web forms, or chat, generating a ticket.

 

Ticket Categorization: Tickets are categorized based on issue type, priority, and department.

 

Assignment: Tickets are assigned to appropriate support agents or teams for resolution.

 

Communication: Agents communicate with customers through the ticketing system to gather details and provide solutions.

 

Tracking: The system tracks the status and progress of each ticket, ensuring timely responses.

 

Resolution: Once the issue is resolved, the ticket is closed, and the customer is notified.

 

Reporting: The system provides analytics and reports on ticket volume, response times, and agent performance to improve support processes.

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